Satisfied Tenants

“Faith FM 99.9 was searching for a much larger space in which to build up a new studio and office facility, having completely outgrown our previous space.  Ross Rains and his team worked diligently and patiently with us through this process, treating us with great kindness.  They were extra helpful in accommodating the unique needs of radio studios.  I saw that their goal was to establish a mutually beneficial long-term relationship with us, and that was exactly what we needed.  I would highly recommend Ross and his team of family and employees.”~Dave Wettlaufer, FaithFM99.9

“Ross, Mike & The Focal Point Group team did an incredible job accommodating our first business with a perfectly modern, roomy and comfortable space. They were always an email or a short phone call away from solving any problems we had extremely quickly and effectively. As our business grew and we needed more space, they were extremely helpful and gave us the perfect deal to make sure we are fully accommodated.  Overall this is a wonderful company to work with and we are extremely glad we leased our first space with them.” ~Dmitri P., TagsForHope

“The Elgin/St. Thomas Small Business Enterprise Centre is proud to call 10 Mondamin Street home. In addition to the benefits that our clients experience while meeting us at this professional, inclusive and fully accessible downtown St. Thomas location, the10centre management team have values that go above and beyond just renting space and they have exceeded our expectations on several occasions. The Small Business Enterprise Centre looks forward to an open working relationship with the10centre on projects to come.”~Ronda StewartThe Elgin/St. Thomas Small Business Enterprise Centre

“Having recently taken over the management of Pause Cafe (Jan 2015) my wife and myself have come to learn that Ross and the entire Focal Point Group @ 111 Waterloo Street constantly motivates and encourages you to succeed. The place is run so smoothly and with so much care- we couldn’t be happier starting our first business together within these walls.” ~Alex Haight

“I have been a tenant in this building since 1973 and have seen many owner/landlords throughout this lengthy period of time, and I simply wanted to compliment you on your stewardship and improvements in recent years.” ~P.H. MD, Medical Office 

“Hi Ross, I just wanted to say how impressed I am with how you are representing your building.  I believe your management style of honesty, commitment and integrity is just what 111 Waterloo needs to be its best.  I know Sandy and the rest of your family are part of the winning formula that is creating a friendly, professional culture. I hope to be able to introduce more of our associates to 111… before she’s full!!” ~C.R., Roberts Marketing Ltd.

“My company has been a tenant at the Victoria Professional Centre since 2007.  I have found Ross to be a gentleman among landlords. Ross’s unique mix of life and business experience, entrepreneurial attitude, and unwavering commitment to values and principles that guide his decisions make him a man that I admire. His interest in developing a community within our office building, and his support and interest in my business, elevates him from landlord status to business associate.” ~P.L,  P.C. Consulting

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